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Privacy policy

Last updated: October 30, 2026

Who processes your data

Prev@x, on a personal basis. Contact: contact@realtimeraceengineer.com.

At application time

Email, Discord account (Discord ID and name, read by the form's Discord sign-in; the sign-in token is discarded immediately), sims played, level, wheel/PTT button and introduction (optional). A confirmation email with a link valid for 48 hours is sent to you: the application only counts once that link is clicked (only a hash of the link is kept, with the sending and confirmation dates). An unconfirmed application is deleted after 7 days. If you write to us at contact@realtimeraceengineer.com (Contact page), your address and message are only used to reply to you; they stay in the project mailbox, hosted by LWS, and are deleted on simple request.

Once invited: your access

If your application is accepted, you receive a personal invitation link by email, valid for 7 days, which may also be sent to you as a Discord message (only a hash of the link is kept, with its creation and use dates). Then: your account, your access key to the application (a random value tied to your account, stored encrypted) and your Founder status where applicable. At every launch, the application checks your key: it sends the key, the RRE version and a hashed identifier of your computer (your machine's original number never leaves your PC), and the server records the launch date, the version and the device. A key is tied to a single computer. To keep you signed in to your tester area, your browser stores your session in its local storage (strictly necessary, no advertising); it is removed when you sign out or clear the site's data. Administrative actions on your access (invitation, revocation or reactivation of your key, reset of your device) are recorded in an internal log, without the value of your key or the invitation link.

Usage statistics

During the beta, the app sends usage statistics when it closes: aggregated per-session counters (duration, number of questions and their topics, tokens per model, average latency, errors, PTT button presses and their outcomes, simulator and engineer personality), never the content of your questions. They are on by default, this is a condition of being a tester, and you can turn them off in the app.

Bug report (on your click)

The app's Bug report page shows you the list of files before anything is sent, with one checkbox per file. Depending on the boxes ticked: the app's log, the radio and AI traces (they contain the transcribed text of your questions and the engineer's answers), your settings, pending statistics and version, system and model information; if you tick them yourself, your voice remarks (transcribed text) and the game's internal trace (with the Steam identifier masked). Your keys are never sent. Reports are stored in a private space and kept for 30 days. Nothing is sent without your click. In your tester space, you follow each report (its status, the version that fixes it) and can exchange messages with the team under that report: these messages and this follow-up stay attached to the report.

What is never collected

Your LLM API key (stays on your PC), your voice (the audio never leaves your PC), your continuous game telemetry, and the text of your questions and the AI's answers outside a bug report that you send yourself.

AI provider (BYOK)

You choose and use your own key (Gemini or Groq). On Google AI Studio's free tier, Google may use your transcribed questions to improve its services. Your voice, however, never leaves your PC: speech synthesis is entirely local.

Discord

The community Discord server is optional. If you join it, Discord (a US service, transfer outside the EU) processes your account under its own terms. When you send your application, you sign in with Discord: we read your Discord ID and name (the “identify” scope), which link your application to your account, and the community bot adds you to the server with a waiting role that has minimal access (the “guilds.join” scope). No password or other data from your Discord account is read, and the sign-in token is not kept. You can leave the server at any time; to have your Discord ID removed from your application, write to us. When you sign in to your tester area with Discord, the sign-in service (Supabase) receives from Discord your ID, your name, your avatar and the email address of your Discord account (scopes "identify" and "email", required by that service); they are attached to your site account and the application does not read them. When your account is created, the community bot changes your role from "pending driver" to "beta".

Retention period

Applications: 12 months without a new invitation wave, then deletion. Usage statistics and launch records: 12 months after your last activity, then deletion. Bug reports: 30 days for the files; the follow-up and messages of a report handled by the team are kept until your account is deleted. Deletion possible at any time on simple request to contact@realtimeraceengineer.com, including statistics already sent.

Where data is hosted

Supabase (database, accounts and private storage of reports), Cloudflare Pages (site hosting), LWS (confirmation and invitation emails, sent from contact@realtimeraceengineer.com, and the download server for the application's updates and models: its technical log may contain your IP address). Supabase Inc., Cloudflare and Discord are US services: your data may be processed outside the European Union, under their own safeguards. No resale or sharing with advertising third parties.

Your rights

Access, correction, deletion (including statistics and reports already sent): write to contact@realtimeraceengineer.com.

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